We offer our clients support and services to help them in their creative projects in Graphic, Product, Space and UX.UI designs.

Based in Paris and Phnom Penh, we guarantee our international customers personalized support and impeccable customer service.

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Find answers to frequently asked questions by Internet users and our customers

Who will be my contact in your agency?

Within the agency, a project manager will be assigned to your project. It is mainly with him that you will dialogue.

Internally, the project manager distributes the work according to the profile (technical - graphic - marketing - natural referencing - ergonomics - etc.), ensures compliance with the functional planning, checks the functionalities, announces the phases, participates in the recipes ...

Can a design project be done remotely?

We are very comfortable with remote project management, we manage projects on a daily basis for clients who are not present locally.

A project can be carried out remotely, it requires a little more rigor and discipline. We use specific tools that allow us to stay very close, perform work meetings and conferences, so as to minimize distances and keep the overall performance of a project at a good level.

What are the deadlines for making a website?

The delivery times of a website vary depending on the workload to be done on a project. The more specific features a site has, the more time it will take for development and revenue.

To give you an idea, a showcase site with 8/20 pages with classic features such as: A contact form, a mini natural referencing strategy, compatibility with mobile platforms… Can be finalized in about 8/10 weeks. This period includes the various phases and stages (creation and validation of the graphic model, installation and configuration of the CMS, dressing of the CMS with the graphic model, installation and configuration of components, integration of content and media and formatting of pages, recipe and setting production.

We had a graphic model made, can you take care of its integration?

Yes, we take care of the cutting and integration of your graphic models.

NB: Some graphic models are not suitable for web use, we test each model and suggest possible improvements in terms of ergonomics and marketing ...

What is Responsive Web Design?

Responsive Web Design or reactive design allows your site to adapt to all the terminals on the market (computer screen, televisions, tablets and smart phone).

Responsive Web Design represents a significant saving since it is not necessary to develop several versions of a website.

For several years, all of our web projects have been developed in Responsive Web Design.

Is my site secure?

The sites we deliver are secure on several levels:

  • If you regularly update your site, you are sure to always have a recent exploitable version.
  • We natively put a high level of security on your website:
  • passwords are encrypted
  • sensitive information is saved in the database (not on server files)
  • the site is protected by an htaccess file
  • Two-step validation
  • To further increase the security of your site, we use a firewall component. This provides a number of reports on requests made to your site and protects you from cyber attacks.
  • In addition, we are particularly concerned with the protection of our customers' sites. We continually check the health of our clients' sites and their servers.
What is the WordPress CMS and what can I use it for?

Wikipedia : WordPress is a free, free and open-source content management system (CMS). This software written in PHP is based on a MySQL database and is distributed by the American company Automattic. WordPress features allow it to create and manage different types of websites: showcase site, online sales site, application site, blog, or even portfolio. It is distributed under the terms of the GNU GPL version 2. The software is also the source of the WordPress.com service.

What are the rules to follow for a website redesign?

A website redesign project requires a lot of attention and depends on the objective, the business and the strategy ...
Each project is different, but in general terms, you will find below what to pay particular attention to when redesigning a website:

  • - The technology used (we recommend Open Source)
  • - The faults of the old site (ask the right questions, find out why this change / what does not suit you / the gravity of the situation and the impact on your business / profession / does the change require a strategy / , etc.)
  • - The objective of the new website (better convert prospects / have more visitors / accomplish an action / the impact on your activity / the profitability of the new site)
  • - The recovery of the old URLs and the 301 redirection to the new corresponding pages (otherwise you will lose the existing natural referencing)
  • - Compatibility with mobile platforms
  • - ease of navigation
  • - The ergonomics of the interface
  • - The target profile and its behavior on the site
  • - The lightness of the design
  • - accommodation
  • - The speed of page loading
  • - Site security

These are therefore broad guidelines to be observed, but it is true that in the case of a business site with a specific application, the application functionalities as well as the behavior of the target vis-à-vis the application must be added to this.

What is SEO?

SEO is the positioning of a web page on the pages of search engine results. It's' is the cheapest way to promote a website, we talk about web marketing.

To get good results, you have to follow the rules dictated by Google, have original editorial content and use your own techniques. It takes a few weeks to have a visible start of results on the search results pages.


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